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Terms & Conditions

Definitions
"User" means the person or entity using the website.
"Owner" means the company that owns the website, Aquasonic PTY LTD
"Service Provider" means the company providing the website content management system and hosting services to the Owner for the website.
"Website" means "https://www.aquasonic.com.au/"

Shipping

Our shipping charges are:

  • $20 freight on orders over $120.00 excluding bulky items.
  • Orders less than $120, freight will be $10.00.

For all orders outside of Australia, remote areas within Australia & for bulky orders over 20kgs freight charges are price on application. Orders are shipped by Australia Post or by courier.  If for some reason an item is unavailable at your time of purchase you will be will contacted accordingly to enquire if you would like the product substituted

Cancellation of orders

An order may be cancelled by notifying Aquasonic in writing if order has not been already shipped.

Damaged freight

All parcels must be checked on delivery. If any goods are delivered that have any damage do not sign for the consignment. Please notify us immediately by phone +61 2 6586 4933 or by email sales@aquasonic.com.au.

Delivery

All orders will be shipped within 48 hours of receipt of payment and can be sent to your workplace, home or other physical address specified. We cannot deliver to post office boxes.

Returns and Refunds

We do not give refunds for a change of mind or for ordering an incorrect product. We will not accept the return of any item without the prior permission of Aquasonic Pty Ltd. If you wish to return a product please contact us for approval at +61 2 6586 4933 or sales@aquasonic.com.au within 7 days of receipt of the order.

Under Aquasonic's discretion, an exchange or credit for the amount of the goods will be issued. No refund will be given on original freight component. Any goods that are returned must be in new condition, unused & not damaged. Return shipping costs are at the expense of the purchaser and will incur a 5% re-stocking fee.

Pricing, Payment & Security

All prices are in Australian dollars, exclusive of gst (goods & services tax) and are subject to change without notice. We accept Visa, Mastercard and Paypal. Full payment for goods & freight must be received prior to despatch of an order. All payments are processed by secure methods .

Privacy

Aquasonic Pty Ltd is dedicated to their customers and to customer's security. We will not divulge, swap or sell any information that we have collected from you to any agency or third party. Any information that is received from you is strictly secure & confidential and is only used for the purpose of despatching your orders.

Governing Laws

By using this website for purchases you are agreeing to the rules and bylaws governed by the State of New South Wales.
By using our website you have fully agreed to the Terms and Conditions listed above.